Chat, among others, constitutes

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Therefore, relying on channels such as SMS, RCS, WhatsApp or Google Business Messages and Apple Business a strategic decision when it comes to maintaining direct and interactive communication with each client from their list of egypt whatsapp phone numbers cell phone, especially considering the level of penetration of these devices which, for example in Mexico, exceeds 75% of the population .

2. Build an omnichannel experience and increase customer loyalty
Omnichannel is currently the main trend in customer communication. In short, it is about aligning all of a company's communication channels under a comprehensive approach, providing continuity to interactions regardless of the medium used.



By adopting an omnichannel approach, companies can retain up to 89% of their customers and, considering that attracting new consumers can be up to 25 times more expensive than retaining existing ones, omnichannel is a key factor when it comes to increasing the profitability of a business.