Discover How to Take Advantage of Whatsapp Business for Your Business
Posted: Wed Dec 04, 2024 10:13 am
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In an effort to boost its services and focus on personalized treatment between companies and customers, the popular communications platform WhatsApp has launched a new tool: WhatsApp Business .
Through its business management functions, this application seeks to enable companies and small businesses to communicate effectively with their customers and transmit information, as well as establish an effective means of internal communication.
WhatsApp Business offers a series of benefits and utilities that will allow you to strengthen communications, increase sales and negotiations, and have greater control through a series of statistics that quantify effectiveness.
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Its implementation in businesses seeks to avoid the loss of potential customers, lack of information and misunderstandings .
It is worth learning more about this tool that will help companies manage a large volume of WhatsApp messages, stay up to date and take advantage of everything it offers to the business world.
WhatsApp Business is a free application, compatible with Android and iPhone, developed to facilitate the interaction that companies establish with their customers in a fast, fluid, automated and organized way.
[Tweet “WhatsApp Business is a free application, developed to facilitate the interaction of companies with their customers in a fast, fluid, automated and organized way”]
It works in the same way as WhatsApp Messenger and maintains the same features, but additionally offers the following functions:
Availability of a company profile. This keeps basic company information such as address, email and website visible.
Statistics management. To view the total number of messages sent, and how many of them were delivered and read.
Messaging. To respond quickly to customers, even in an automated way.
Without a doubt, WhatsApp Business is a communication channel with which you can maintain simple, constant and direct communication with the client, and also develop authorized marketing .
So if what you want is to provide 24/7 customer service , offer after-sales service and even distribute advertising campaigns, this is the perfect way to achieve it.
Regarding this application, the ComunicaWeb portal published that experts in the sector indicate that WhatsApp Business will soon become the most used business communication channel .
The Stratum page points out in an article that WhatsApp has more than 1.2 billion users worldwide and has already surpassed 75 million downloads, so this launch of WhatsApp Business aims to be the application of choice for SMEs .
The El Financiero portal points out in a report that:
WhatsApp has officially reported that in Mexico, 57% of its SMEs have managed to increase their sales thanks to this application .
In Mexico, 1 in 3 SMEs use WhatsApp and 56% indicate that it allows them to sell their products even internationally .
In the United States, 65% of SMEs have not yet migrated to WhatsApp Business .
Origin
WhatsApp Inc. was founded by Jan Koum in 2009 , initially it was only available for BlackBerry, later for iPhone, and was programmed only to make public the person's availability and broadcast the statuses to their contacts.
In 2013, it launched its Android version, also announcing that the service would be charged after 365 days of use, which caused a decline that was favorable for other competitors.
In 2014, Facebook creator Mark Zuckerberg bought WhatsApp in an attempt to expand its number of users.
And finally, in 2017, WhatsApp Business was announced , created especially so that companies could offer better service to their customers through this application.
In an effort to boost its services and focus on personalized treatment between companies and customers, the popular communications platform WhatsApp has launched a new tool: WhatsApp Business .
Through its business management functions, this application seeks to enable companies and small businesses to communicate effectively with their customers and transmit information, as well as establish an effective means of internal communication.
WhatsApp Business offers a series of benefits and utilities that will allow you to strengthen communications, increase sales and negotiations, and have greater control through a series of statistics that quantify effectiveness.
iran telegram mobile phone number list
Its implementation in businesses seeks to avoid the loss of potential customers, lack of information and misunderstandings .
It is worth learning more about this tool that will help companies manage a large volume of WhatsApp messages, stay up to date and take advantage of everything it offers to the business world.
WhatsApp Business is a free application, compatible with Android and iPhone, developed to facilitate the interaction that companies establish with their customers in a fast, fluid, automated and organized way.
[Tweet “WhatsApp Business is a free application, developed to facilitate the interaction of companies with their customers in a fast, fluid, automated and organized way”]
It works in the same way as WhatsApp Messenger and maintains the same features, but additionally offers the following functions:
Availability of a company profile. This keeps basic company information such as address, email and website visible.
Statistics management. To view the total number of messages sent, and how many of them were delivered and read.
Messaging. To respond quickly to customers, even in an automated way.
Without a doubt, WhatsApp Business is a communication channel with which you can maintain simple, constant and direct communication with the client, and also develop authorized marketing .
So if what you want is to provide 24/7 customer service , offer after-sales service and even distribute advertising campaigns, this is the perfect way to achieve it.
Regarding this application, the ComunicaWeb portal published that experts in the sector indicate that WhatsApp Business will soon become the most used business communication channel .
The Stratum page points out in an article that WhatsApp has more than 1.2 billion users worldwide and has already surpassed 75 million downloads, so this launch of WhatsApp Business aims to be the application of choice for SMEs .
The El Financiero portal points out in a report that:
WhatsApp has officially reported that in Mexico, 57% of its SMEs have managed to increase their sales thanks to this application .
In Mexico, 1 in 3 SMEs use WhatsApp and 56% indicate that it allows them to sell their products even internationally .
In the United States, 65% of SMEs have not yet migrated to WhatsApp Business .
Origin
WhatsApp Inc. was founded by Jan Koum in 2009 , initially it was only available for BlackBerry, later for iPhone, and was programmed only to make public the person's availability and broadcast the statuses to their contacts.
In 2013, it launched its Android version, also announcing that the service would be charged after 365 days of use, which caused a decline that was favorable for other competitors.
In 2014, Facebook creator Mark Zuckerberg bought WhatsApp in an attempt to expand its number of users.
And finally, in 2017, WhatsApp Business was announced , created especially so that companies could offer better service to their customers through this application.