Why is conversational commerce the future of retail

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Are you interested in increasing your numbers? Conversational Commerce is currently the main trend to optimize strategies and establish a closer relationship with consumers, and WhatsApp is one of the most important tools in the task of improving company-customer communication, increasing sales and boosting the growth of your business.

Why is conversational commerce the future of retail?
Broadly speaking, conversational commerce is a concept that refers to list of czech republic whatsapp phone numbers strategies focused on assisting a customer's transaction through messaging channels, whether through executives, chatbots, or a mix of both.



This is a trend that is revolutionizing the market globally, and has become an excellent tool to optimize the customer experience and increase sales.

How has conversational commerce evolved over time?
The enormous technological development of recent years has led to widespread use of mobile phones, impacting consumer habits.