Increase in sales
Posted: Sat Dec 07, 2024 10:14 am
It is estimated that companies with an omnichannel strategy see a 25% increase in closing rates . This is mainly due to the fact that by making life easier for the customer, they can buy from wherever and whenever dominican republic whatsapp number data 5 million they want.
When you adopt a multi-channel strategy, you start selling through different channels and you have no real knowledge of the status of your stock. On the contrary, an omnichannel and unified communication strategy allows you to synchronize sales through all contact points and have certainty about the stock available.
4. Superior customer experience
It is estimated that around 90% of customers feel frustrated by having to repeat their problems several times to the same company , something that usually happens when companies do not have an omnichannel strategy.
When you adopt a multi-channel strategy, you start selling through different channels and you have no real knowledge of the status of your stock. On the contrary, an omnichannel and unified communication strategy allows you to synchronize sales through all contact points and have certainty about the stock available.
4. Superior customer experience
It is estimated that around 90% of customers feel frustrated by having to repeat their problems several times to the same company , something that usually happens when companies do not have an omnichannel strategy.