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If you've approached the world of CRM to facilitate the workflow in your company, you've surely heard of HubSpot and Zoho CRM. But which one should you choose between the two? One of the most useful tools that we have seen gradually enter the world of sales is definitely CRM (Customer Relationship Management) . Many companies, small and medium-sized, find themselves in 2021 faced with the possibility of integrating this system to improve their sales and manage their contacts in the most efficient way possible. According to Accenture research, companies that use a CRM are 5 times more likely to have, in the long term, better returns than competitors that do not use it. In fact, CRM is essential for businesses that want to make a leap in quality. As you know, however, not all providers offer the same options. Each offers different features and various subscription plans based on the needs of each company. Today we will analyze two leaders in the CRM software integration sector: HubSpot and Zoho CRM. Here's what you'll find in this article:
What does HubSpot do?
What does Zoho CRM do?
Functionality
Costs
Analysis and reporting
Support
Which one to choose between HubSpot and Zoho CRM?

What does HubSpot do?


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HubSpot CRM is a cloud-based customer relationship management (CRM) software that specializes in sales automation. With HubSpot CRM, users can control their content, channels, and marketing japan telephone number data performance in a single database, as well as track the contacts that are most important to the success of their business. On this platform, you can unite customer data, sales tools, and teams to work organically and efficiently. The software provides your sales representatives with rich insights, quality lead identification, and enablement material aligned with your goals to help them perform at their best. If you want to know everything about HubSpot, this article may be useful to you . With Hubspot CRM you can:



Manage contacts easily and efficiently
Plan the work of marketing, sales and service teams
Do email marketing
Monitor the pipeline
Make reports and analyses
Integrate different platforms into a single system
Automate sales
Manage customer service
Monitor your team's performance

What does Zoho CRM do?
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Zoho is a web-based customer relationship management (CRM) solution designed to meet the needs of small and medium-sized businesses. Its interface includes CRM tools such as sales and marketing automation, customer support and help desk, product configuration and reporting, and customer analytics. With Zoho CRM in general, you can:

Engage customers through various channels such as email, calls, social media, live chat, surveys
Coordinate your sales team members and monitor performance
Transform data into meaningful insights through reports
Automate complex marketing and sales activities