Scaling to international markets

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We successfully implemented large-scale projects for Uzbekistan and the USA, and also expanded our capabilities, launched calls in Romanian, Uzbek and Polish languages.
What helped to successfully implement projects:
experience - we have been in the field of voice marketing for 6 years , we understand the peculiarities of building effective scripts;
readiness to learn - we have an individual approach to each client and a desire to delve into the customer's business, because the tasks are completely different: here is a reminder of webinars before conducting surveys for 6 or more questions;
the quality of our product - every year we improve the technical component of the voice bot, making calls even faster, and the quality of object recognition even better;
coordinated work of the team - the project manager, technical manager, scriptologist, announcers and analysts work on the implementation, which allows to approach the task in a comprehensive manner and constantly improve the project.
advantages of Keusall
How was it:
In Uzbekistan, we cooperate with a large chain of ecuador phone number data supermarkets and call more than 25,000 contacts a day. Our task is to remind customers that their package has already been delivered and is waiting in the department. We developed the script and prepared all the technical settings, and the customer recorded the lines in Uzbek. This project helps improve customer service and saves employees time on monotonous notifications.
In Poland, we worked with a company that provides training in foreign languages ​​and school subjects for children and adults. Our task is to invite to a free lesson clients who were previously interested in training, but never signed up for the courses. Such a call saves time and allows the customer to work only with real leads.
During Keycall's work, we have accumulated significant experience in launching calls in 24 countries . We take into account the peculiarities of telephone communication, the mentality of residents and, of course, time zones. For example, if we have only 1 hour difference from Poland, then 9 hours from the USA. However, thanks to high-quality settings, calls are launched in accordance with the client's time zone at the most convenient time, which ensures a high level of pickup.
Entering new markets is only the beginning, and we are confident that new achievements await us. We don't just enter new markets – we create a story where every call counts.
We continue to work with Ukrainian companies: Prom.ua, Sherif, Jooble, Speak Up , Filter.ua . We sincerely thank you for your cooperation. In such a difficult time, each business faces its own challenges, which it overcomes daily, continuing to work and support the economy of Ukraine.