What are the disadvantages of using text messaging in business?

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Lack of intonation - it can be difficult to convey emotion through text messages;
Misinterpretation – Text messages can easily be misinterpreted, which can lead to misunderstandings;
Lack of context – Text messages are often sent without any context, which can lead to confusion;
Time consuming - Responding to text messages can be time consuming, especially if there are multiple people involved;
Ineffectiveness - Text messaging is not always the most effective way to communicate with someone.
Calls vs SMS. Which is more profitable?
It takes several days to process the database qualitatively with a bot, with netherlands phone number data analytics and uniform transfer of leads to the sales department. It is a little slower and more expensive than SMS mailing, but 10 times faster and cheaper than calling managers. But in terms of results, calling the bot exceeds both options and the business immediately receives:
specific hot leads;
quality feedback;
up-to-date contact information;
customer segmentation by categories;
recommendations for processing the results of telephone calls;
broadcasting the company name - standing out from competitors.
Despite the global trend towards text communication, calls still work better than SMS in marketing. They engage the subscriber and lead to a target action, provide more data and inspire trust in customers.
And with the help of a voice bot, organizing calls has become easier - you provide the database, and we do its analysis, script development, voice recording, testing and detailed analysis of the results. You pay for the development of the project and only for successful calls without per-minute billing.
Over the past few years, automated calls have become an absolute alternative to SMS notifications. Communication with clients reaches a new qualitative level, while managers are freed from tedious mechanical work and use their resource for its intended purpose. Therefore, the decision in favor of calls today means not only financial benefits for businesses, but also a competitive advantage.