These include: IVR call menus

[john290]

With business VoIP, it’s more than possible to conduct business from a personal device; it’s easy and cost-effective to do so. In fact, many modern businesses enforce a BYOD (bring your own device) policy that sees employees using their personal mobile devices to make and receive business calls in an effort to avoid hardware IP phone costs. There are also features to directly enhance the experience of the caller, improving the impression prospective customers get of your business.

These include: IVR call menus (press 1 for sales, press 2 saudi arabia mobile phone numbers database for technical etc) Call hold/transfer Call conferencing Custom hold music Call queues and audio Not only will such features improve the impression your customers get of your business, but failing to take advantage of features like these is inviting lowered productivity among staff members due to fewer opportunities for collaboration. Even if it’s just you in the business, VoIP will improve your own productivity by helping you to manage calls efficiently and effectively.



Moreover, some of the best VoIP providers are evolving into fully-fledged Unified Communications providers, offering team chat features for you and your staff. Fast-dial extensions, shortcodes, call conferencing and easy call transfers are just a few of the features that will make life and work easier, not just for you, but for your staff as well. Easier collaboration usually translates to more collaboration. Eliminating friction in staff communication can mean the difference between an idea shared (and subsequently acted upon) and an idea abandoned or forgotten.