Contents:
What is Customer Management?
Reasons why proper customer management is important for your business and/or brand
Stages in Customer Management
Customer Retention: What is it and Why is it Key to Customer Management?
Retaining Customers vs. Attracting New Customers
Advantages of Customer Retention for your Brand
How to Calculate and Increase Customer Retention Rate?
Calculating Customer Churn Rate
Practical Tips to Retain Clients and Not Die Trying
Tip #1. Determine the type of retention you want to achieve
Tip #2. Promote guyana email list basic promotions
Tip #3. Good stock and new products
Tip #4. Always offer first-class service
Tip #5. Treat premium customers with premium treatment
Tip #6. Offer security and confidence
Customer Retention Marketing: Your Main Strategy
Segment your customers
Choose based on profitability
Propose feedback opportunities
Designing a Crisis Plan
Feeding off the competition
Success Stories: Learn about 5 Brands that Bet on Customer Retention and How They Did It
Starbucks
Apple
Amazon Prime
Coca-cola
HubSpot
Customer Loyalty: A Step Forward in Customer Management
Customer Loyalty: Definition
Advantages of Having Loyal and Faithful Customers to Your Brand
Keys to Building Customer Loyalty and Generating Engagement
Identifying your true followers
Knowing how to listen
Useful and quality content
Be omnipresent
Learn the Main Customer Loyalty Strategies
Bet on Loyalty Programs
Boosting your business growth
