Agentforce Implementation in Latin America: How to Boost Your Business with Intelligent Automation

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Many CMOs , IT Directors and CEOs in Latin America face various obstacles in their digitalization process:

Lack of precise segmentation: Sending generic messages reduces the impact of marketing campaigns.
Data Security : Protecting sensitive customer information is crucial.
Implementation complexity: Integrating new solutions with legacy systems can be challenging.
Measuring ROI: Justifying investment in technology with tangible results is a priority.
freeway-salesforce-blog-article-agentforce-human-ai-interaction_Image 1The key to overcoming these challenges lies in a comprehensive solution that combines technology and experience: consulting at Agentforce.
Evolution: Agentforce 2.0 and its new reasoning engine

In 2025, Salesforce announced Agentforce 2.0, an enhanced version that incorporates a Gemini-based reasoning engine, replacing Atlas. This new architecture leverages advanced artificial intelligence to france email list more accurate answers, automate complex tasks, and improve real-time decision-making.

What improvements does Agentforce 2.0 bring?

Greater processing capacity: Allows you to analyze large volumes of data more quickly and accurately.
Gemini Integration: Improves context understanding and interaction personalization.
Enhanced Automation: AI agents with expanded capabilities to make autonomous decisions and optimize workflows.
Advanced interoperability: Facilitates integration with various CRM platforms and enterprise software.