SMS
Latest Verification Requirements for Toll-Free Messaging in North America
The carriers responsible for toll-free text messaging in North chinese overseas europe data America mandate verification of toll-free numbers before you can use a toll-free number to send application-to-person (A2P) messages. This change aligns toll-free messaging with 10DLC and short codes, which already have business verification measures in place. The intent is to ensure that message senders on all services are reviewed and that businesses that send messages are documented and verified.
The verification process involves the carrier responsible for verification reviewing the submitted information and either approving or rejecting the application. The process can take up to two weeks.
Irrespective of the volumes of application-to-peer (a2p) messages you intend to send on toll-free numbers, you must verify each toll-free number.
Plivo recommends that you begin sending messages only after a toll-free number has been verified.
How to get toll-free numbers verified
You can rent messaging-enabled toll-free numbers on the console.
Once you rent a messaging-enabled toll-free number, you have two ways to submit details for verification:
Via Plivo’s toll-free verification API
We recommend this method if your business frequently requires toll-free number provisioning.
The API submits the verification request directly to the carrier with no manual review by Plivo, reducing the turnaround time.
As soon as a toll-free number is verified, you will get a call-back and can initiate A2P messaging traffic on-the-go.
