Customer purchasing behavior has diversified

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Ltd. Reasons for introducing a CRM system Measures taken with the CRM system Benefits gained from CRM system [BtoC] Case study of Kirara Insurance Services Co., Ltd. Reasons for introducing a CRM system Measures taken with the CRM system Benefits gained from CRM system [BtoC] Case study of Hiraki Co., Ltd. Reasons for introducing a CRM system Measures taken with the CRM system Benefits gained from CRM system [BtoC] Case study of Fukuoka SoftBank Hawks Reasons for introducing a CRM system Measures taken with the CRM system Benefits gained from CRM system [BtoB] Case study of CARTA COMMUNICATIONS, Inc.


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Ltd. Reasons for introducing a CRM system Measures taken with the CRM system Benefits gained from CRM system Optimize your marketing activities by implementing a CRM system What is CRM? Overview and benefits explainedWhat is CRM? Overview and benefits explained "CRM (Customer Relationship Management)" refers to the concept of managing the relationship between a company and its customers, and the measures taken to achieve this. For example, CRM involves continuously following up with customers by sending emails, etc.