segment your audience
Posted: Thu Mar 27, 2025 5:25 am
Example: “How do you use our product or service?”
5. Demographics: Collect background information to better .
Example: “Where are you located?”
6. Psychographics: Explore the attitudes and behaviors of your customers.
Example: “How much does field service sustainability matter to you?“
7. Satisfaction scale: Quantify satisfaction levels based on recent chinese malaysia data service or overall experience with your company.
Example: “On a scale from 1 to 10, with 10 being the best and 1 being the worst, how satisfied were you with your contact center experience today?”
8. Write-in: This is an opportunity for you to ask specific questions and gain a bit more context. Customers can express their thoughts freely and provide information you may not gather using other formats.
Example: “In your own words, what has your experience been like with our products?”
5. Demographics: Collect background information to better .
Example: “Where are you located?”
6. Psychographics: Explore the attitudes and behaviors of your customers.
Example: “How much does field service sustainability matter to you?“
7. Satisfaction scale: Quantify satisfaction levels based on recent chinese malaysia data service or overall experience with your company.
Example: “On a scale from 1 to 10, with 10 being the best and 1 being the worst, how satisfied were you with your contact center experience today?”
8. Write-in: This is an opportunity for you to ask specific questions and gain a bit more context. Customers can express their thoughts freely and provide information you may not gather using other formats.
Example: “In your own words, what has your experience been like with our products?”