Let's consider the example of Mexico. In the country, 75% of the inhabitants are cell phone users. This translates into 86.5 million people. In addition, 90% of them have a smartphone. With these numbers, the potential that list of ecuador whatsapp phone numbers SMS and WhatsApp have for customer-company communication is evident .
There are more and more success stories in these communication channels. Therefore, it is pertinent to review how some companies around the world have used SMS and WhatsApp to generate strategies that improve communication with their customers.
Text messages are one of the most effective channels when it comes to establishing direct and interactive communication with each client from their cell phone. This is because they have an opening and response rate of 98% and 45% , respectively.
This is why many companies use this channel to generate valuable communication for their customers , and the following examples demonstrate this:
