Things don't always go according to plan in sales. Whether it's technical errors with your sales toolset or more fundamental issues with your process, problems are inevitable.
Problem solving , or troubleshooting, is an invaluable skill for sales managers . The sooner you identify and successfully resolve these issues, the faster your team can get back to selling.
In this article, we'll break down the troubleshooting process for nurse database sales teams and the troubleshooting skills you need to carry it out. We'll also look at specific examples of how effective troubleshooting can keep your sales at peak performance.
What is troubleshooting ?
If you're wondering what troubleshooting is, the term refers to the process of identifying, diagnosing, and resolving problems or issues in a system, process, or equipment. It involves a structured approach to finding the source of a problem and implementing a solution.
People tend to associate troubleshooting with technical issues and computer problems, such as getting an application to work with Windows or critical hardware failures. In these cases, they use a manufacturer-specific troubleshooting guide , seek technical support, or attempt to identify and resolve the problem themselves.
The Sales Manager's Guide to Troubleshooting
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